Further, as part of your rights, if you feel we have not dealt with your complaint properly or you are dissatisfied with our final response, you can forward your complaint to the respective regulator (details below) and they will arrange to conduct an independent review of your case.
For ease of reference, contact particulars are:
SANADAK Unit
Emirates Institute of Finance Building –
Ground Floor – Sultan Bin Zayed
The First Street – Abu Dhabi
https://sanadak.gov.ae/en/make-a-complaint
Telephone: 800 7262325
Dubai Health Authority
Dubai Health Authority Building, Al Maktoum Bridge Street,
Bur Dubai Area 4545, UAE.
e-complaints (Wassel Sotak) on below page:
https://www.dha.gov.ae/en/AboutUs
Toll Free: 800342